PANASTAT-GOLD SOFTWARE

Designed for the KXTDA200, KXTDA100, KXTD1232, KXTD816 and KXTD612.

With PanaStat, you can contain costs and optimise the performance of your telephone service, by:

• Analysing the most expensive calls
• Monitoring levels of incoming and outgoing calls
• Checking how quickly the phone is being answered
• Making sure calls are not being missed
• Identifying abuse or misuse of the telephone
• Ensuring sufficient telephone cover is provided at peak times
• Improving customer service via the telephone
• Setting up cost centres to make departments responsible for their telephone calls
• Managing sales teams responsible for outgoing calls
• Supervising support teams responsible for incoming calls